FAQ

Quick and accurate answers to your questions

Feit Electric App

Can I use the Feit app to report an issue?

In your Feit Electric app, from the main menu select Profile > Feedback > Add New > Others.

How do I delete a Smart Wi-Fi device from the Feit Electric app?

In your Feit Electric app press the device icon to reach the main control panel and then access the Settings menu in the upper right corner of the screen, and select “Remove Device.”

How do I delete a schedule?

On your Android device: tap and hold the desired schedule to bring up the Delete option.
On your Apple device: swipe left to bring up the Delete option.

What happens if I forgot my password?

You can reset your password in the Login screen of the Feit Electric app.

How do I delete my account?

Your account is automatically deactivated after six months of inactivity. To bring back your account, you can simply log back on to control your bulb.

How do I share device control with other users?

Simply share your login information to the Feit Electric app, and the other party will be able to use the device. Multiple users can be logged in to the app at the same time.  You can also share the device with another Feit account via the settings menu.  Press the device icon to reach the main control panel and then access the settings menu via the top right corner.  Then choose “Share Devices” and “Add” at the bottom of the screen and follow the prompts.  The other user must have a registered login.

Can I schedule in a specific color or brightness level using Smart Wi-Fi bulbs?

You can use Smart Scenes to set a scene with a specific color or brightness level for a device or group of devices,  and then Automations to schedule the settings.

How do I access smart device features (color, schedule, dim, etc.)?

In the Feit Electric app, from the main menu tap and hold the device icon for 3-5 seconds to bring up the control panel.

How do I change the name of the smart device in the app?

In your Feit Electric app press on hold the device icon to reach the control panel.  Then  tap the icon in the upper right corner of the screen to reach the Settings Menu, and then  choose “Edit Device Name.”

How do I create, manage or delete groups

In your Feit Electric app, from the main menu tap the “Groups” icon at the bottom of the screen to access your groups.   From the main Groups screen, tap the icon in the upper right of the screen to create a group, delete a group or manage existing groups.

What smart phones or tablets work with the Feit app?

Any smart device running iOS 9.3.3 and higher, or Android OS 4.4.5 and higher.

Are the Smart Wi-Fi products IFTTT compatible?

At this time, we do not support IFTTT.  You can create Smart Scenes and Automations using the Feit Electric app.

Feit Electric