A power outage or router service interruption disconnected the bulb from the network. Follow instructions in your user manual to reconnect.
FAQ
Quick and accurate answers to your questions
Quick and accurate answers to your questions
A power outage or router service interruption disconnected the bulb from the network. Follow instructions in your user manual to reconnect.
Using wall switches to turn off the bulb is not recommended, as it may cause compatibility issues or reset the bulb to factory settings.
In the Feit electric app, on the color picker screen make sure the saturation slider at the bottom is set to 100%. NOTE: On some older phone models, you may need to scroll down on the screen to find to the saturation.
All Feit Electric smart products adhere to the same rigorous security standards as other wireless devices.
In your Feit Electric app, from the main menu select Profile > Feedback > Add New > Others.
Once the bulb is connected to the network, in your Feit Electric app bulb screen tap the menu (three dots) icon on the upper right of the screen, and select on the next screen “Device Info.”
In your Feit Electric app bulb screen, tap the menu (three dots) icon on the upper right of the screen, and select on the next screen “Remove Device.”
On your Android device: tap and hold the desired schedule to bring up the Delete option.
On your Apple device: swipe left to bring up the Delete option.
You can reset your password in the Login screen of the Feit Electric app.
A power outage disconnects the bulb from the wireless network. Follow instructions in your user manual to reconnect.
Your account is automatically deactivated after six months of inactivity. To bring back your account, you can simply log back on to control your bulb.
To reset your bulb, turn it on for one second and off for one second, three consecutive times. When the bulb flashes rapidly, it is ready for setup.
Feit Electric Smart WiFi bulbs are not HomeKit compatible. You can find our line of Apple HomeKit compatible bulbs here.
Our Wi-Fi bulbs use the time zone of your router during initial installation. If you should travel to a different time zone, you can either adjust your bulb schedules to the time change, or reset the bulb to connect to the network in the new time zone.
Simply share your login information to the Feit Electric app, and the other party will be able to use the bulb. Multiple users can be logged in to the app at the same time.
We do not recommend using these bulbs in ceiling fans that contain dimmers or remote control access.
As the device has smart technology already built in, using smart switches or plugs is not recommended as they may cause incompatibility issues.
You can move Smart WiFi bulbs anywhere in range of your router.
The maximum distance depends on your router’s capabilities. Please consult your router user manual for specifications.
This feature is not available in the Feit Electric app, but you can set it up using “routines” in the Alexa or Google apps.
This feature is not available in the Feit Electric app, but you can set it up using “routines” in the Alexa or Google apps.
First, make sure the bulb is operating on the 2.4ghz WiFi frequency (in some cases you may need to set up a dedicated guest network on this frequency). If your bulb is already on the right frequency, perform a hard reset and re-connect to the network.
In the Feit Electric app, from the main menu tap and hold the icon for your desired bulb for 3-5 seconds to bring up the bulb screen.
In your Feit Electric app bulb screen, tap the menu (three dots) icon on the upper right of the screen, and select on the next screen “Modify Device Name.”
In your Feit Electric app, from the main menu tap the “Group” icon on the bottom of the screen, then tap to select the group you want. Tap the menu (three dots) icon on the upper right of the screen to select group options.
The bulbs are damp rated, meaning they can be used outside as long as they’re protected against severe weather and water contact. Keep in mind that the bulb also has to be within range of the router at all times.
On iOS 9.3.3 and higher, and Android OS 4.4.5 and higher.
Verify that the bulb still responds to commands through the Feit Electric app. If it does, the issue is with Alexa or Google.
The maximum device limit will depend on your router’s capabilities. On average, you can control up to 20 bulbs on the same router network.
At this time, we do not support IFTTT, but we are considering adding the feature for our next generation of smart lights!
No, thee bulb has a built-in dimmer.